//// High street temptation backfires
Posted on | November 4, 2009 | 6 Comments
I have to say that I love this H&M dress and feel more than bit tempted to pop in and add it to my wardrobe in spite of my recent experience. Image is from Carolines Mode.
Jimmy Choo for H&M — I think that I will skip the whole thing… …I just can’t stand the idea of queuing a wristband (!) and rushing there with about 200 fashionistas. That pair of skinny leather pants from the collection would have been rad — and quite necessary.
That’s because I had to return the PVC panel pants. My reader Annika was unfortunately right, the PVC just does not hold together in those. I decided to return the pants when I started to see the perforations around the stitching on the knee area… That’s really sad — I really loved them. I might have some farewell pics in my camera…
And that brings me to one issue I want to address. In Finland and many areas of Europe the consumer legislation is actually quite strict. Items should last in normal use a reasonable time. So when your PVC pants get perforated around the stitching after four uses return them to seller. You don’t need the receipt (of course that usually helps the negotiation) and the item can be worn — naturally, how could you otherwise spot the flaws in it. The low price is not an excuse to accept things that just don’t fill their purpose. If people just accept the expendability the quality continues to degrade — plus I just don’t want to imagine all those things that manufacturers have to do to keep the prices so low that expendability really is an option.
This does not count for high street stuff, only. Unfortunately I don’t really believe that price is the quarantee of quality anymore. Same factories produce the high street stuff and remarkable portion of higher end stuff. The margins are just higher for the designer wear.
On the other hand I don’t believe that cheap is always bad. I have lots of good H&M and other high street stuff in my wardrobe.
Discussion
What do you think?
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Location: Helsinki, Finland
Contact: kamicha (a) gmail dot com
I'm especially interested in young designers creations, non-established labels and indie fashion. So if you have something interesting to show, feel free to contact!
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November 4th, 2009 @ 1:20 pm
That dress is fab! I agree with you, it’s so sad that most people don’t exercice this right of returning the goods. Especially in Finland, people are too modest and tend to just suffer quietly.…
November 4th, 2009 @ 3:04 pm
wow. in singapore, you can’t return anything once you’ve washed it and in most cases, once you just remove the tag.
November 4th, 2009 @ 4:16 pm
I’m still learning back to European manners and ways; exchange policy is one of them!
In US you can return anything, with or without a receipt and most within about a month.
I once got a bra exchanged without a receipt after couple of wears since the strap started coming off. Once I got a 50% discount from jeans when a pair of mine just broke after half a years moderate use…
I think this might be because money moves faster in US, people consume much more than here in Europe.
But really, those consumer rights are there and no one should feel bad about reclaiming them!
November 4th, 2009 @ 7:25 pm
Yeah, that’s definitely true about us Finns, unfortunately.
Kurarin: the product has to be clearly flawed — and of course some people are ready to argue about that. But not many… …usually the bigger the company the more professionally they handle the refund requests.
November 5th, 2009 @ 5:53 pm
I am really lazy when it comes to returning faulty items. I still have my pvc/cotton H&M trousers with ripped seams in my wardrobe. I have been far to lazy with returning them. In Sweden however, the consumer have quite a strong position. The shop is obliged to either mend, exchange or return the money. I got a pair of €400 Acne boots where the sole came of after just 2 wears!. They were repaired.
I also crave those leather leggings which at least are available through H&M on-line shop from 10.00 am CET on Novemeber 14. Most of the Jimmy Choo collection is.
I am also skipping the whole designer-collection-release-hysteria. At least in Sweden it is hysterical. People que for hours outside the shops, and when they open, people acutally fight to get inside first. I do love clothes, but not as much that I beleive it is something I am prepared to loose my dignity over. No leather leggings are worth a cat fight to posses.
November 7th, 2009 @ 12:19 am
love love the soft, dreamy palette of the dress! I am so into this mood lately! and how luck you are in a region that respect consumer rights — unfortunately, in U.S., returning can be real pain … xx